
Frequently asked questions
Answers to common questions about our roofing services. Can't find what you need? Call us or send an enquiry.
General
Do you offer free quotes?
Yes. Contact our team for a free quote or more information. Call 0431 848 619 or send us an enquiry.
Are you licensed and insured?
Yes. Roof Centre is licensed and fully insured, and we can provide builder and client references on request.
What areas do you service?
We work across Sydney, including Botany and Chipping Norton. Call us to check whether we cover your suburb.
What types of roofs do you work on?
We repair, restore and replace tile and metal roofs on residential, commercial and industrial buildings. Converting existing homes to Colorbond or Zincalume roofing is our speciality.
What are your business hours?
Monday to Friday, 9 am to 5 pm. You can send an enquiry through the website at any time, and we will reply as soon as we can.
How do I know if my roof needs repair or replacement?
If the damage is limited to one area, such as a few broken tiles or a leaking flashing, a repair is usually enough. If the roof material is failing across the whole roof, or leaks keep coming back, replacement may be better value. We will inspect your roof and explain the options.
How long does a roof replacement take?
It depends on the size and pitch of the roof, access, the materials and the weather. We will give you an expected timeframe with your quote.
My roof is leaking during a storm. What should I do?
Stay off the roof. Move belongings away from the leak, put out buckets and keep people out of any room where the ceiling is sagging. Call us to arrange a make-safe. For storm emergencies where life or property is at immediate risk, call the NSW SES on 132 500, or 000 in a life-threatening emergency.
Do you clean gutters?
Yes. We clean gutters and also replace gutters, downpipes and fascia, and install gutter protection.
What should I include in my enquiry?
Your suburb, the type of roof (tile or metal), what the problem is and how long it has been happening. Photos are very helpful.
Roof Repair
Can you repair just part of my roof?
Yes. Most leaks are caused by a specific problem such as a cracked tile, a failed flashing or a rusted sheet, and can be repaired without replacing the whole roof.
Can you match my existing tiles?
We try to match the profile and colour of your existing tiles. Older tiles are sometimes no longer made, so the closest available match may differ slightly. We will discuss the options with you before replacing any.
Roof Restoration
How is restoration different from a repair?
A repair fixes a specific problem, such as one leak. A restoration addresses the general wear across the whole roof so it stays weathertight for longer.
Roof Replacement
Can you replace a tile roof with Colorbond?
Yes. Converting tile roofs to Colorbond or Zincalume steel is our speciality. We also replace tile roofs with new tiles.
Do you work on commercial and industrial roofs?
Yes. Domestic roof replacement is our main work, but we also repair, restore and replace commercial and industrial roofs.
Can you replace my gutters at the same time?
Yes. Replacing gutters and downpipes along with the roof is often efficient because access is already set up. We can include them in your quote.
Colorbond Roofing
Do you install Zincalume as well as Colorbond?
Yes. We install both pre-painted Colorbond steel and unpainted Zincalume steel roofing.
Can you fit Colorbond to an existing tile roof frame?
Usually, yes. The frame is checked once the tiles are removed, and battens are adjusted or replaced to suit metal roofing.
Gutter & Downpipe Replacement
How often should gutters be cleaned?
It depends on how many trees are near your home. Homes surrounded by trees may need cleaning several times a year, while others need it less often. Checking before storm season is a good habit.
Gutter Protection
Can gutter guard go on any roof?
Gutter guard can be fitted to most tile and metal roofs. We will check your gutters' condition first and recommend replacing them if they are rusted or leaking.
Emergency Roof Make Safe
Is a make-safe a permanent repair?
No. A make-safe is temporary protection to stop further damage. Permanent repairs are quoted and carried out once the roof is secure and conditions are safe.
Custom Valley Flashings
Do valley irons need replacing when the roof is restored?
Not always. We check them during an inspection. Rusted or holed valleys should be replaced, as they are a common cause of leaks.